Welcome to AMWORLD
These Terms of Service ("Terms") govern your use of the AMWORLD website, mobile applications, and services (collectively, the "Service") operated by AMWORLD Private Limited, a company incorporated under the laws of India. By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy.
Definitions
"Company" or "We"
Refers to AMWORLD Private Limited
"User" or "You"
Refers to anyone accessing or using our Service
"Products"
STEM kits, educational toys, and learning materials sold on our platform
"Content"
All text, images, videos, and other materials on our platform
Acceptance of Terms
By using our Service, you confirm that:
- You are at least 18 years old or have parental/guardian consent
- You have the legal capacity to enter into binding agreements
- You will comply with all applicable laws and regulations
- All information provided by you is accurate and complete
- You agree to receive communications from us as described in our Privacy Policy
Account Registration
Account Creation
To access certain features and make purchases, you must create an account:
- Accurate Information: Provide truthful and complete information
- Password Security: Maintain confidentiality of your login credentials
- Account Responsibility: You are responsible for all activities under your account
- Single Account: Each person may maintain only one active account
Account Suspension
We reserve the right to suspend or terminate accounts for:
- Violation of these Terms of Service
- Fraudulent or suspicious activities
- Providing false or misleading information
- Abuse of our customer service or return policies
Products and Orders
Product Information
We strive to provide accurate product descriptions, images, and specifications. However:
- Product colors may vary due to monitor settings
- Dimensions and weights are approximate
- We reserve the right to correct errors in product information
- Product availability is subject to change without notice
Ordering Process
1
Product Selection
Browse and add products to your cart
2
Order Placement
Provide shipping and payment information
3
Order Confirmation
Receive order confirmation via email/SMS
4
Processing & Delivery
Order processing, dispatch, and delivery
Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to:
- Reject orders for any reason
- Limit quantities per customer
- Cancel orders due to pricing errors
- Verify customer information before processing
Pricing and Payment
Pricing Policy
Product Pricing
- All prices are in Indian Rupees (INR)
- Prices include applicable taxes
- Shipping charges are additional
- Prices may change without notice
Discounts & Offers
- Limited-time promotions as specified
- Cannot be combined with other offers
- Subject to terms and conditions
- We reserve the right to modify or cancel
Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, Mastercard, American Express, RuPay
- Digital Wallets: Paytm, PhonePe, Google Pay, Amazon Pay
- Net Banking: All major Indian banks
- UPI: Unified Payments Interface
- Cash on Delivery: Available for select locations
- EMI: Available for orders above ₹3,000
Payment Security
All payments are processed securely through certified payment gateways with SSL encryption and fraud protection measures.
Delivery and Risk of Loss
Detailed shipping information is available in our Shipping Policy. Key points:
- Delivery Timeline: As specified in our shipping policy
- Risk Transfer: Risk of loss transfers to you upon delivery
- Delivery Address: Must be accurate and complete
- Failed Delivery: Additional charges may apply for re-delivery
- Undeliverable Items: Returned to us at customer's expense
Returns and Refunds
Our comprehensive return and refund policy is detailed in our Refund Policy. Summary:
- Return Window: 7-30 days depending on product category
- Condition Requirements: Products must be in original condition
- Return Process: Initiated through our customer support
- Refund Processing: 5-10 business days after approval
- Return Shipping: May be charged to customer in certain cases
Warranties and Disclaimers
Product Warranties
- Manufacturer Warranty: As provided by product manufacturers
- Quality Guarantee: Products meet described specifications
- Educational Value: Products support stated learning objectives
- Safety Standards: Products comply with applicable safety norms
Service Disclaimers
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties regarding the accuracy or completeness of content
- Warranties of non-infringement of third-party rights
- Warranties regarding uninterrupted or error-free service
Prohibited Uses
You agree not to use our Service for any of the following prohibited activities:
Illegal Activities
Any illegal purpose or violation of local, state, national, or international law
Harmful Content
Transmit harmful, threatening, abusive, or offensive material
Unauthorized Access
Attempt to gain unauthorized access to our systems or other users' accounts
Automated Use
Use bots, scripts, or automated systems to access our Service
Intellectual Property
Infringe upon our intellectual property or that of others
Fraudulent Activity
Engage in any fraudulent, deceptive, or misleading practices
Intellectual Property
Our Rights
All content on our Service, including but not limited to:
- Trademarks: AMWORLD logo and brand names
- Copyrights: Website content, product descriptions, images
- Trade Secrets: Proprietary algorithms and business processes
- Patents: Any patented technologies or methods
User Content
When you submit content (reviews, comments, images), you grant us:
- A worldwide, non-exclusive license to use, modify, and display the content
- The right to use your content for marketing and promotional purposes
- The right to remove content that violates our policies
Reporting Infringement
To report intellectual property infringement, contact us at: legal@amworld.com
Limitation of Liability
To the maximum extent permitted by law, AMWORLD shall not be liable for:
- Indirect Damages: Including lost profits, data loss, or business interruption
- Product Issues: Defects covered by manufacturer warranty
- Third-Party Services: Issues with payment processors or delivery partners
- User Actions: Misuse of products or violation of safety guidelines
- Force Majeure: Events beyond our reasonable control
Maximum Liability: Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Dispute Resolution
Informal Resolution
Before filing any legal action, you agree to first contact us to resolve the dispute informally:
- Send a detailed description of the dispute to: disputes@amworld.com
- Allow 30 days for us to investigate and respond
- Participate in good faith negotiations for resolution
Formal Dispute Resolution
If informal resolution fails:
- Governing Law: These Terms are governed by the laws of India
- Jurisdiction: Disputes will be resolved in courts of New Delhi, India
- Arbitration: Certain disputes may be subject to binding arbitration
- Consumer Rights: Nothing in these Terms affects your statutory consumer rights
Modifications to Terms
We reserve the right to modify these Terms at any time:
- Notification: Changes will be posted on this page with an updated date
- Material Changes: Significant changes will be communicated via email
- Effective Date: Changes take effect immediately upon posting
- Continued Use: Your continued use constitutes acceptance of modified Terms
- Disagreement: If you disagree with changes, discontinue use of our Service
Termination
These Terms remain in effect until terminated by either party:
Termination by You
- Stop using our Service at any time
- Close your account through account settings or by contacting us
- Outstanding orders and obligations remain in effect
Termination by Us
We may terminate or suspend your access immediately for:
- Violation of these Terms of Service
- Fraudulent or illegal activities
- Abuse of our services or staff
- Non-payment of outstanding amounts
General Provisions
Severability
If any provision is found unenforceable, the remaining provisions remain in full effect
Entire Agreement
These Terms constitute the entire agreement between you and AMWORLD
Assignment
You may not assign your rights under these Terms without our written consent
Waiver
Our failure to enforce any right does not constitute a waiver of that right
Contact Information
For questions about these Terms of Service, contact us:
Important Notice
These Terms of Service are legally binding. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.