✨ Free delivery on orders over INR 2500 ✨

Shipping Policy

Last updated: December 2024

Overview

At AMWORLD, we are committed to delivering your STEM learning kits safely and efficiently across India. This shipping policy outlines our delivery process, timelines, and charges to ensure complete transparency.

Shipping Locations

We currently deliver to the following locations:

  • Pan India Delivery: We deliver to all pin codes serviceable by our logistics partners
  • Major Cities: Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad, Jaipur, Lucknow
  • Tier 2 & Tier 3 Cities: Extended delivery network covering 19,000+ pin codes
  • Remote Areas: Delivery available with extended timelines

Note: We do not deliver to PO Box addresses. Delivery is available only to physical addresses.

Processing & Delivery Time

Order Processing

1-2 business days for order verification, packaging, and dispatch

Metro Cities

3-5 business days after dispatch

Other Cities

5-7 business days after dispatch

Remote Areas

7-10 business days after dispatch

Shipping Charges

Order Value Shipping Charge Delivery Timeline
Above ₹2,500 FREE Standard Timeline
₹1,500 - ₹2,499 ₹99 Standard Timeline
₹500 - ₹1,499 ₹149 Standard Timeline
Below ₹500 ₹199 Standard Timeline

Express Delivery: Available in select cities at ₹299 extra charge (1-2 business days)

Order Packaging

We take special care in packaging your STEM kits:

  • Premium Packaging: All products are packed in sturdy, eco-friendly boxes
  • Protective Material: Bubble wrap and padding to prevent damage
  • Tamper-Proof Sealing: All packages are sealed with security tape
  • Labeling: Clear labeling with "EDUCATIONAL MATERIALS" and "HANDLE WITH CARE"
  • Quality Check: Each package undergoes quality inspection before dispatch

Order Tracking

Once your order is dispatched, you will receive:

  • SMS Notification: Dispatch confirmation with tracking number
  • Email Updates: Regular updates on shipment status
  • WhatsApp Updates: Real-time delivery updates (opt-in)
  • Partner Tracking: Direct tracking through courier partner websites

Track your order using the tracking number provided at: [Courier Partner Website]

Delivery Process

Our delivery process ensures safe receipt of your order:

  • Contact Attempt: Delivery executive will call before delivery
  • ID Verification: Valid ID may be required for high-value orders
  • Package Inspection: You may inspect the package before accepting
  • Delivery Confirmation: SMS and email confirmation once delivered
  • Failed Delivery: Up to 3 delivery attempts will be made

Important Notes

Business Days: Monday to Saturday (excluding public holidays)

Weather Delays: Deliveries may be delayed due to extreme weather conditions

COVID-19 Safety: Contactless delivery options available

Address Issues: Ensure correct and complete address to avoid delays

Customer Support

For any shipping-related queries, contact us:

Email: shipping@amworld.com
Phone: +91-XXXX-XXX-XXX
Hours: Monday to Saturday, 9 AM - 7 PM IST